We aim to provide a satisfactory experience with our payment gateway services. If you are not satisfied with your purchase, you may request a refund within 5 days of the transaction (T+5 days). Refunds will be processed within 7 to 10 working days from the transaction date and will be issued to the original payment method used for the transaction.
Refund requests must be raised within the permitted time window (T+5 days). Once a refund request is approved, we will initiate the refund to the original payment instrument used at the time of the transaction. The actual time taken for the amount to reflect in your account may vary depending on your bank, card issuer, or payment provider.
Please note that certain fees, such as payment gateway or processing fees, may be non-refundable.
Cancellation of recurring subscription payments can be done at any time through your account settings or by contacting our customer support team.
Cancellations made after the billing cycle will not result in a refund for that billing period. You will continue to have access to the Services for the duration of the period already paid for.
In some cases, a portion of the transaction amount may not be refundable. This may include, but is not limited to:
If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at:
Email: namadeva@feepayindia.in
These policies are provided as general guidelines and may need to be customized based on your specific business practices, legal requirements, and jurisdiction. It is advisable to consult with a legal professional to ensure compliance with applicable laws and regulations.
